What brands do you use?
Melissa only carries and applies high-end brands to allow the most luxurious and flawless experience. Brands stocked are as listed; M.A.C, Bobbi Brown, Estee Lauder, Chanel, Kylie Cosmetics, KKW Beauty, Huda Beauty, Hourglass Cosmetics, Tatcha, Tarte Cosmetics, Urban Decay Cosmetics, Inglot Cosmetics, Model Rock, Ben Nye, Makeup Forever, YSL, Nars, etc.
How long does a Makeup Application take?
This will depend on what look you have chosen, all applications are estimated 1 hour, if you have booked a Glamour Application or Bridal Trial, it is estimated 1.5 hours.
Do I bring my own lashes?
Eyelashes are complimentary to all listed prices, with over 200 styles to select from. No need to bring your own, however, if you wish to wear your own eyelashes, Melissa will be able to apply them for you.
Do I wear makeup or do skincare?
Coming bare faced to your booking is ideal, as you will be asked to remove any makeup on your skin prior to beginning the session. Melissa does recommend you to apply your daily, regular skincare and sun protection as your skin is accustomed to your regular products. If however you do not have a regular skincare or forget to apply it, Melissa will apply high-end products that she stocks in her kit.
Do I need to know what look I'm after?
Melissa highly recommends that you arrive at your appointment with a few images of looks that you’ve seen or details you may like. If you aren’t sure, you have the option to step back and allow Melissa to use her expertise and to be the Artist making recommendations based on your occasion, facial structure, features and undertones.
Can I get a refund on my deposit?
Your deposit is your booking retainer, Melissa turns down all bookings during this time. If for any reason you may need to cancel your booking, your deposit is non-refundable and non-transferable.
Can I reschedule my booking?
You may reschedule your booking, up to 12 months of the initial date that you booked. You will be required to pay another deposit if it is beyond this date. All rescheduling is subject to availability.
How can I make payment?
Melissa offers Eftpos (which will incur a 2.5% surcharge per transaction), Cash, Afterpay or Zip pay. Initial deposits must be made via bank transfer to secure your booking. Details for Bank Transfer are found at the top right hand corner of your quotation.
Do you offer Gift Vouchers?
Gift Vouchers are an option for general Makeup Services or Lessons. Please send through your enquiry to ask about the details. All Gift Vouchers are valid for 12 months from initial date of payment.